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Why trust us

You are trusting us with your name. Here is exactly how we work.

No black boxes and no tricks: what we read, where it comes from, what the AI does, what we store, and the things we will never do.

Who we are

Built by a local marketing agency, for real businesses

Leyscale Reputation is built and run by Leyscale Digital, a digital marketing agency in New Delhi that handles SEO, ads, social media and reputation work for local businesses. We built this tool to watch our own clients' reviews first, then opened it to everyone.

Reach us directly

Leyscale Digital

A real team you can write to, with a real address. A person answers every email.

  • Emailsupport@leyscaledigital.com
  • OfficeSecond Floor, N10, Block N, Chittaranjan Park, New Delhi 110019
  • HoursMonday to Saturday, 10am to 7pm
  • RepliesWithin one working day

How it works

What we read, and what happens to it

Everything we gather is public: the same reviews, ratings and search results any customer can see.

1

You add your business

You pick it from Google Maps. No password, no access to your Google Business Profile.

2

We read public pages

Reviews, ratings and Google search results, collected through an established review data provider.

3

AI reads the reviews

Claude, made by Anthropic, labels each review's feeling and topics and drafts replies on request.

4

You decide

You read every draft, change it and post it yourself. Nothing goes out in your name without you.

Our promises

Six things you can hold us to

Read-only, always

We never ask for your Google password or access to your Business Profile, so we cannot change anything on your listing.

You post, not us

Replies are drafts. You read, edit and post them on the review site. We never post, like or report anything for you.

Genuine reviews only

We never write, buy or swap reviews, and we never help you ask only happy customers. Review sites forbid it, and it backfires.

No removal promises

Nobody honest can promise to delete a genuine review. Sites remove content only when it breaks their rules, and you can report that yourself.

Your data stays yours

Export every review as a spreadsheet whenever you like. We never sell your data or contact your customers.

Plain pricing

No setup fee and no contract. Try it for 7 days without a card, then pay monthly or yearly and cancel from your account page.

What we never do

If anyone offers you these, walk away

  • Ask for your Google password or Business Profile access
  • Post replies or anything else in your name
  • Write, buy, swap or incentivise reviews
  • Ask only happy customers for reviews
  • Promise to delete genuine reviews
  • Sell your data or message your customers

Your data

What we keep, and how we look after it

What we store

Your account details, the public reviews, ratings and search results we gather for your businesses, your reply drafts and settings, and your billing records. Nothing more.

How the AI is used

Review text and your business name go to Claude, by Anthropic, to label feelings and topics and to draft replies. Anthropic's API terms say it does not train its models on this data.

Payments

Payments go through Razorpay. Your card and UPI details are entered with Razorpay and never reach our servers.

Security and deletion

The whole site runs over HTTPS, and passwords are stored only as secure hashes. Want your account and data gone? Email support@leyscaledigital.com and we delete it.

No surprises

The emails you will actually receive

Shown with a sample restaurant's data.

New review alert

From: Leyscale Reputation
New 2★ review for Demo Kitchen on Google

Hi Arjun, a new review just arrived for Demo Kitchen.

Rohit K.★★★★★

Waited 40 minutes for a table even with a booking. Food was good, but the wait spoilt the evening.

Reply on GoogleSee the suggested reply

Monthly summary, on the 1st

From: Leyscale Reputation
Your October summary: Google rating up to 4.6
Google rating4.6 ★▲ 0.1
New reviews38▲ 9
Reply rate92%34 of 37
What customers praised

Butter chicken and dal makhani · friendly, attentive staff · quick weekday lunches

What they complained about

Waiting time at weekends · parking near the entrance

Straight answers

Questions about trust

Is this allowed by Google and the review sites?
Yes. We read reviews and ratings that are public, and you reply through the site's own reply feature, the way every business does. We never automate posting, manipulate ratings or ask for reviews.
Will my customers know you are involved?
No. We never contact your customers. Your replies are written and posted by you, in your own name.
Can I see everything you collected about my business?
Yes. It is all on your dashboard, and you can export every review as a spreadsheet at any time.
What happens to my data if I stop?
Monitoring stops and your history stays on your account in case you come back. If you would rather it was deleted, email support@leyscaledigital.com and we delete your account and data.
Can a review be wrong about me? What then?
A reply is your best tool: calm, specific and kind, so future customers see your side. If a review breaks the site's rules (for example it is fake or abusive), report it on that site. We will help you word both.

See for yourself, free for 7 days

No card, no password to share, nothing to cancel. If you have a question first, a person will answer it.

Start 7-day free trial
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