Guides

Set up in minutes. Get more from every review.

Short, practical guides for business owners, managers and agencies. No jargon, and nothing technical to install.

2 minutes · Everyone

Get started in 2 minutes

Everything starts with a free trial: 7 days, one business and one competitor, no card.

Create your account. Enter your name, business name, email, mobile and a password of at least 8 characters.
Start your free trial from the Account page. You land straight on Add a business.
Add your business (next guide). Your review history appears on the dashboard within minutes.
Set your reply style on the Account page: who replies are signed by, the tone, and anything the AI should know about your business.

Tip: the trial stops on its own unless you pick a plan, so there is nothing to cancel. Nothing is deleted when it ends.

1 minute · Everyone

Add your business

We find your business the same way your customers do: on Google Maps.

Open Add a business from your dashboard.
Search the name as it appears on Google Maps, plus the area, for example "Demo Kitchen Lajpat Nagar".
Click "This is my business" on the right result. Check the address before you click.
Wait a few minutes. A "Loading review history" panel shows while we gather your reviews, your listings on other sites and page 1 of Google for your name. It usually takes 2 to 10 minutes.

No login needed. We only read what anyone can see, so we never ask for your Google password or access to your Business Profile.

1 minute · Growth and Enterprise

Add competitors

See how your rating, review pace and reply rate compare with the businesses customers weigh you against.

Open your business panel on the dashboard and find "Against your competitors".
Click Add a competitor, search for a nearby business and pick it.
Read the comparison: rating, total reviews, new reviews in the last 30 days and reply rate, side by side. Competitors are checked once a day.

Pick the ones that matter: the two or three places your customers actually choose between, not the biggest names in the city.

5 minutes · Everyone

Read your dashboard

One panel per business. Here is what each part tells you.

Freshness line: when we last checked, when we check next and how often. Times are shown relative to now, so they are right wherever you are.
Red bar: low-rated reviews with no reply yet. Click it to open exactly those reviews.
Rating and reply rate: your Google rating, its change over 30 days, and the share of recent reviews you answered.
Monthly bars: new reviews each month, coloured by how customers felt: green positive, amber mixed, orange negative.
Customer sentiment: the share of positive, mixed and negative reviews in the last 90 days, the net score, and the topics people mention most. An arrow on a topic means people bring it up noticeably more or less than before.
Hidden complaints: 4 and 5-star reviews that still mention a problem. Easy to miss, worth reading.

More than one business? A strip of cards at the top jumps straight to each one, and businesses that need a reply open themselves.

3 minutes · Everyone

Reply with AI drafts

A quick, kind, specific reply turns a complaint into proof that you care. Drafts make that a two-minute job.

Set your style once on the Account page: who replies are signed by (for example "Arjun, Manager"), the tone (warm and friendly, professional or formal) and anything worth knowing, such as your phone number for complaints.
Open Reviews, find the review, and ask for a suggested reply. It is written in the reviewer's language.
Read it and change anything you like. Ask for another version if it is not right.
Copy it and post it on the review site. We never post anything for you.

Review on a site we do not read? Use Paste a review: paste the text, and you get its sentiment and a suggested reply, kept with your other reviews.

2 minutes · Everyone

Alerts and the monthly summary

New review emails arrive for Google, Tripadvisor and Trustpilot, with low ratings listed first and a link to reply.
Negative search result emails arrive when something unfavourable appears on page 1 of Google for your name.
How fast: Google is checked every 6 hours on Growth and Enterprise and every 12 hours on Starter. Other sites and Google search are checked weekly.
Monthly summary on the 1st: rating change, new reviews, reply rate and what customers praised and complained about, for every business in one email. You can turn it off on the Account page.

Not seeing emails? Add support@leyscaledigital.com to your contacts and check your spam or promotions folder once.

2 minutes · Everyone

Other review sites

We look for your listings on Zomato, Swiggy, Practo, Justdial, Booking.com and 18 more sites, and track your rating and review count every week.

Found automatically: listings show in "Ratings on other sites" with the 30-day change.
Not sure it is yours? Suggested listings wait for you to click "This is us", so a namesake never mixes into your numbers.
Missing one? Use Add a listing and paste its link.

1 minute · Everyone

Use it on your phone

Add Leyscale Reputation to your home screen and it opens in one tap, full screen, like an app. No app store download.

Android (Chrome): log in, tap Install in the bar at the bottom, or open the Chrome menu and choose Install app.
iPhone (Safari): log in, tap Share, then Add to Home Screen.

Private by design: only the logo and the design files are kept on the phone. Your reviews always load fresh, and nothing private is stored.

10 minutes · Enterprise

For agencies

Everything for agencies lives on the Account page.

Client reports: add your agency name, logo, colour and reply-to address, choose who receives each client's report, and it goes out monthly in your brand. It never mentions Leyscale.
Client view links: switch on a private, read-only live dashboard per client. Make a new link any time and the old one stops working.
Team seats: invite colleagues by email. They set their own password and work inside your account; remove them any time.
Extra alert recipients: up to 3 more addresses per business get that client's alerts.

2 minutes · Everyone

Your plan and account

Pick a plan on the Account page, monthly or yearly, in rupees or US dollars. Have a coupon or referral code? Enter it above the plan cards.
Export your reviews as a spreadsheet from the Reviews page any time.
Cancel from the Account page. Your plan runs to the end of the period you paid for.
Need help? Email support@leyscaledigital.com. A person replies within one working day.

Ready to try it on your own business?

7 days free, no card. Most people see their first reviews on the dashboard within minutes.

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